Purchasing Terms and Conditions

PRODUCT PRICES: The prices for our products are published on this web site. Prices are FOB Toronto warehouse, and do not include delivery, shipping, sales tax, or installation.
INSTALLATION PRICES: The prices for installation have been set by each registered installer.  1917906 Ontario Inc, T/A iGenerator.ca, simply guarantees to you the price published in our web site, and guarantees the payment for this service to the installer.

ORDERS Orders can be submitted in person, via telephone, via internet or email in writing and shall be considered accepted only after issuance of a formal acknowledgement. If order is incomplete, additional information will be required prior to shipping.

CHANGE ORDERS 1917906 Ontario Inc, T/A iGenerator.ca, is not required to accept changes requested after an order has been acknowledged or shipped.

TERMS OF PAYMENT Our terms are PAYPAL before shipping.

LEAD TIME Ready-to-ship products that are in accordance with the payment terms are shipped the next day.  Our company is not liable for failure to deliver or perform due to strikes, fire, compliance with government regulations, acts of God, failure or delay of sources of supplies, or any other causes beyond our control.

RETURNS Returns for defective products must be approved in writing. A RMA number must accompany the unit. Any payment applied to such orders will be credited to the account, less applicable shipping and customs charges. No cancellation or returns will be accepted for any other reason.